About Me

Highly-focused in IT/Telecom services with 6 years of experience, including 3 years as a Presales Solutions Consultant within Orange Business Services. Business-oriented with proven ability in understanding customer's requirements to propose and design the right solution and also recognized skills in complex problem resolution to maintain customer's satisfaction and secure the revenue. Excellent cross-culture player, I am also a strong relationship builder in an international multi-teams environment.

Experience

Business Developer

Orange Business Services
Since July 2013
Responsibilities completed
  • Sold, delivered and suported Contact Center Solutions in North-America for both new and existing Orange's MNCs customers
  • Launched internal trainings, internal social media and marketing initiatives to develop Contact Center Solutions Portofolio in North-America.
  • Contributed to a +30% YoY revenue growth for the Contact Center Solutions business in North-America in 2014
  • Played an important role in maintaining revenue, keeping customers satisfaction and enhancing internal process