About Me

Highly-focused in IT/Telecom services with 6 years of experience, including 3 years as a Presales Solutions Consultant within Orange Business Services. Business-oriented with proven ability in understanding customer's requirements to propose and design the right solution and also recognized skills in complex problem resolution to maintain customer's satisfaction and secure the revenue. Excellent cross-culture player, I am also a strong relationship builder in an international multi-teams environment.

Experience

Presales Solutions Architect / Business Development Manager

Orange Business Services
Since april 2015
Responsibilities completed
  • Oversee the inter-dependencies between all the Network & Voice products and services to ensure that all customers' requirements are incorporated within the overall solution.
  • Lead, engage and coordinate the technical subject matter experts to support and advise the sales team during the project life cycle.
  • Drive financial & technical solution including design, required resources, transition and transformation planning.
  • Develop Contact Center business by analyzing financials, revenue growth expectations, account profitability, market trends, competition and by investigating into new opportunities