About Me

Highly-focused in IT/Telecom services with 6 years of experience, including 3 years as a Presales Solutions Consultant within Orange Business Services. Business-oriented with proven ability in understanding customer's requirements to propose and design the right solution and also recognized skills in complex problem resolution to maintain customer's satisfaction and secure the revenue. Excellent cross-culture player, I am also a strong relationship builder in an international multi-teams environment.


  • Network, Voice and Contact Center solutions
  • Technical Design & Financial architecture
  • Business needs analysis / Customer support
  • Currently preparing Cisco CCDA /CCNA certifications
  • Used to programming: VBA, MATLAB, JAVA, SQL, C/C++
  • English: Fluent
  • French: Native speaker
  • Arabic: Native speaker
  • German / Spanish: Beginner